Disability and Cultural Awareness

$9.00

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Interpret Financial Information

$35.00

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Introduction to Wine and Champagne

$9.00

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Provide Lost and Found Services

$19.00

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Process Financial Transactions

$25.00

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Recruiting and Retaining Revenue People

$65.00

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Handling Customer Card Payments Securely

$19.00

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GM’s Guide to Working with Hotel Owners

$65.00

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Provide Porter Services

$19.00

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Make a Bed to Professional Standards

$9.00

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How to read your STR report

$40.00

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Manage Meetings

$35.00

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Personal health and well-being

$9.00

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Process Reservations

$19.00

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Introduction to Accommodation Revenue Management

$65.00

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Prepare and Serve Cocktails

$19.00

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Plan and Cost Basic Menus

$25.00

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Hotel Security Operations

$35.00

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Cleaning to Professional Standards

$9.00

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Identify Hazards, Assess and Control Safety Risks

$35.00

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Book supplier products and services

$35.00

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Provide Service to Guests

$19.00

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Owned Media: SEO

$65.00

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How to Sell in F&B Successfully

$9.00

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How to Develop your Hotel SWOT Analysis

$65.00

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Laying Restaurant Tables

$9.00

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Sell Tourism Products and Services

$25.00

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Coordinate Kitchen Operations

$35.00

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Culinary Terms Explained

$9.00

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Develop and Implement Marketing Strategies

$35.00

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Business Continuity Management

$95.00

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Launder Linen and Guest Clothes

$19.00

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Develop Recipes for Special Dietary Requirements

$35.00

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Provide Butler Service

$19.00

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Provide Responsible Service of Alcohol

$19.00

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Work Effectively with Others

$25.00

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Prepare Quotations

$25.00

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Recruit, Select and Induct Staff

$25.00

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Diversity Equity Inclusion and Belonging

$65.00

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Master Your Communication

$95.00

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Provide Advice on International Destinations

$25.00

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Forecasting for Accommodation Providers

$65.00

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Crafting and Presenting Alcohol-free Beverages

$9.00

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Managing the Sales Function

$65.00

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Understanding Different Types of Hotel Guests

$9.00

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Operate and Monitor Cellar Systems

$25.00

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Provide Accommodation Reception Services

$19.00

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Provide Advice on Wines

$19.00

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Establish and Conduct Business Relationships

$35.00

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Provide Advice on Food

$19.00

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Design and Cost Menus

$35.00

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Elevating Hygiene Standards in Hospitality Service

$19.00

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Using Positive Selling Skills to Take Wine Orders

$19.00

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Presenting Menus and Taking Orders

$9.00

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Manage Quality Customer Service

$35.00

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Manage Employee Relations

$25.00

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Provide Guest Information and Assistance

$25.00

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Conduct Night Audit

$25.00

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Roster Staff

$19.00

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Develop and Implement Workplace Sustainability Plans

$35.00

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Hotel Security Awareness

$29.00

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Managing the Hotel Revenue Function

$65.00

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Conduct a Product Tasting of Alcoholic Beverages

$19.00

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Manage Environmental Sustainability

$35.00

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Bathroom Cleaning and Presentation

$9.00

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Mastering the Art of Silver Service

$9.00

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Competitive Value Analysis

$65.00

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Owned Media: Content & Rich Media

$65.00

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How to Present Guest Rooms Professionally

$9.00

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Prepare and Serve Espresso Coffee

$19.00

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Manage Projects

$25.00

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Managing on site registration for events

$35.00

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Provide Housekeeping Services to Guests

$19.00

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Operate a Bar

$25.00

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7 Steps to Resolving Customer Problems

$9.00

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Show Social and Cultural Sensitivity

$25.00

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Host a Winning Site Inspection

$35.00

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Prepare Dishes Using Basic Methods of Cookery

$19.00

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Prepare and Present Simple Dishes

$19.00

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Operate an Online Information System

$25.00

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Revenue Roles, Structure and Culture in the Hotel Industry

$65.00

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Difficult Customers and How to Handle Them

$9.00

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Use Hospitality Skills Effectively

$19.00

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F&B Service Preparation

$9.00

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Manage Physical Assets

$35.00

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Establish and Maintain a Work Health and Safety System

$25.00

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Manage Conflict

$35.00

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Coach Others in Job Skills

$35.00

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Clean and Tidy Bar Areas

$19.00

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Revenue Strategy for Accommodation Suppliers

$65.00

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Serve Food and Beverage

$19.00

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COVID-19 Risk Control: Assessment and Management

$19.00

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Obtain and Manage Sponsorship

$35.00

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Participate in Safe Work Practices

$19.00

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Creating a Positive Customer Environment

$9.00

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Clean Premises and Equipment

$19.00

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Using Enhanced Cleaning Protocols in Hospitality

$9.00

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Source and Present Information

$25.00

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Understanding the Accommodation Market

$65.00

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Maintain the Quality of Perishable Items

$35.00

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Interact with Guests

$35.00

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Provide Advice on Food and Beverage Matching

$19.00

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Research and Comply with Regulatory Requirements

$35.00

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Introduction to Hotel Digital Marketing

$65.00

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All About Housekeeping

$9.00

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Provide Advice on Beers Spirits and Liqueurs

$19.00

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Food and Drink Safety Aware

$9.00

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Manage Finances within a Budget

$35.00

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Manage Business Operational Plans

$35.00

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Prepare and Monitor Budgets

$35.00

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Purchase Goods

$35.00

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Work Effectively in Hospitality Service

$19.00

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Make a Presentation

$35.00

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Pricing Rooms for Accommodation Suppliers

$65.00

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Provide Table Service of Food and Beverage

$19.00

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Participate in Environmentally Sustainable Work Practices

$19.00

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Develop and Implement a Food Safety Program

$35.00

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Source and Use Information on the Hospitality Industry

$19.00

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Work Effectively as a Cook

$19.00

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Process Travel-Related Documentation

$25.00

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Control Stock

$35.00

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Source and Use Information on the Tourism and Travel Industry

$25.00

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Maintain Financial Records

$35.00

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Enhance the Customer Service Experience

$19.00

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Manage Risk

$35.00

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Develop and Implement Business Plans

$35.00

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Sale!

Lead and Manage People

$35.00 Original price was: $35.00.$9.90Current price is: $9.90.

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Guest room cleaning and presentation (Immersive)

$19.00

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Monitor Work Operations

$25.00

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Market Segmentation for Hoteliers

$65.00

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Plate Service – Carry, Serve and Clear Plates

$9.00

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The Concierge: Providing Exceptional Guest Services

$19.00

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Receive and Store Stock

$25.00

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Clean Kitchen Premises and Equipment

$19.00

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Accommodation Distribution

$65.00

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Monitor Staff Performance

$25.00

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Lead Communication in the Workplace

$19.00

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Understanding Your Guests Path to Booking

$65.00

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Prepare Rooms for Guests

$19.00

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Prepare and Serve Non-Alcoholic Beverages

$19.00

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Delivering In Room Dining

$19.00

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Owned Media: Email Marketing, CRM & Loyalty

$65.00

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Participate in Safe Food Handling Practices

$19.00

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Workplace Ethics

$35.00

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Introduction to Business Intelligence

$65.00

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Use Hygienic Practices for Food Safety

$19.00

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Diploma in Security Management

$495.00

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Diploma in Hospitality Management

$495.00

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Associate Diploma in Accommodation Operations

$395.00

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Diploma in Finance Management

$495.00

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Associate Diploma in Culinary Operations

$395.00

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Associate Diploma in Food and Beverage Operations

$395.00

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Certificate in Front Office Services

$295.00

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Diploma in Human Resources Management

$495.00

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Certificate in Food and Beverage Services

$295.00

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Certificate in Housekeeping Services

$295.00

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Diploma in Revenue Management

$495.00

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Advanced Diploma in Hotel General Management

$595.00

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