Revenue Roles, Structure and Culture in the Hotel Industry

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$65

Learn about the role of the Revenue Department, how cross-functional Revenue Meetings are managed, and how the department fits into the organisation at property and corporate level.

Description

It is important for everyone in the hotel to understand the role of the revenue director, and what a typical day entails. Learn about the role of the Revenue Department, how cross-functional Revenue Meetings are managed, and how the department fits into the organisation at property and corporate level.

The hotel industry does not have one organisational structure that can work in all environments, cultures or companies, whether you have one person who performs the revenue role, or a whole department. The organisational structure that works best for each hotel or company will strongly depend on four key elements which will be explained in the course.

 YOU WILL LEARN
  • To understand the different types of structures and the benefits and challenges of each;
  • To understand the key elements of how revenue management integrates into an organisation;
  • The company culture is key to being successful in revenue roles, learn why
  • To understand the key elements of how revenue management integrates into an organisation;
  • Learn about the various roles that Revenue staff perform
  • To understand the importance of the Revenue Meeting and how it contributes to the culture across the business.
  • Importance of regular revenue meeting involving all department heads of hotel
  • What to discuss?
  • What reports to distribute prior to the meeting
  • How to ensure meeting is effective in setting strategy instead of just reviewing report

Additional Information

Department

Revenue Management

Level

Operations