Positive Leadership in ActionThe question often at the heart of many debates about leadership is, ‘what constitutes a good leader?’ According to those…
Manage ProjectsOrganisational and project management skills are essential for people involved in event management.
Business Intelligence for Accommodation ProvidersAccommodation providers have a lot of data available to them. This course explains how to get the data you need,…
Monitor Staff PerformancePerformance appraisals are critical to assessing individual staff progress as well as business needs. The Monitor Staff Performance course provides…
Prepare SandwichesSandwiches in many different forms are popular around the globe. In Australia, the offerings have changed considerably in the last…
CSR and Customer EngagementCorporate Social Responsibility (CSR) has changed communities for the better. One of the positive outcomes of CSR is the impact…
Provide Lost and Found ServicesGuests often leave items behind when they check out. It is important to follow the appropriate procedures for lost and…
Management vs. LeadershipWhen you think of the terms management and leadership, what comes to mind? Is there a difference between the two?…
Develop Event ConceptsThis course describes the performance outcomes, skills, and knowledge required to explore and refine ideas for event concepts, and to…
Produce DessertsDesserts are the sweet menu items served at the end of the meal. They can provide the perfect finish to…