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Market Segmentation for Hoteliers
Most industries segment their market into different segment to understand them more, and to customise their product to each segment.…
Produce Cakes Pastries and Breads
All chefs should be able to produce sweet items such as pastries and cakes as well as breads and other…
Prepare and Model Marzipan
Marzipan is a confection made of almonds, sugar and water. It is used for covering cakes and tortes; as a…
COVID-19 Risk Control: Assessment and Management
Who should take this course:Business Owners, Executives and Management Sectors: All accommodation providers Duration: Approximately2 hours Certification: Certificate of Completion…
Provide Advice on Food
Provide advice on food
Manage Diversity in the Workplace
Hospitality employs an extremely diverse workforce. A diverse workplace should be used as a strength for the business.
Monitor Work Operations
A crucial work skill for supervisors is to keep an eye on all that is happening around them and ensure…
Control Stock
Stock control is crucial for the smooth running of a business. There needs to be enough so that staff can…
Distribution channels and OTA
New and innovative technology means there are now many more creative ways that hotels can sell their rooms. This means…
