Revenue Roles, Structure and Culture in the Hotel Industry
Learn about the role of the Revenue Department, how cross-functional Revenue Meetings are managed, and how the department fits into…
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Provide Advice on Australian Wines
This course explores the exciting range of Australian wines.
Executive Guide to Dev Ops
Just over a decade ago, software developers found themselves stuck using a traditional software development model that was fundamentally broken.…
Produce Gateaux, Torten and Cakes
Gateaux, torten and advanced cakes can be used to highlight the skill of a pastry chef.
Use Hygienic Practices for Food Safety
Use Hygienic Practices for Food Safety. Hygiene in hospitality is extremely important, especially when it comes to serving customers. All…
Recruit, Select and Induct Staff
Finding the right staff for the job is important. The Recruit, Select and Induct Staff course will teach you to…
Implement and Monitor Environmentally Sustainable Work Practices
This course applies to those with responsibility for a specific area of work or who lead a work group or…
Provide Room Service
Room service is offered by many hotels and motels as a means of improving their service provision and profit margins.
Clinical Cleaning
Sectors: All accommodation providers Certificate: A certificate is included on successful completion of the course Duration: Approximately 1 hour Who…
Provide Information and Assistance
Frontline service personnel working in tourism, travel and hospitality businesses regularly provide information and assistance to customers, visitors and guests.
