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Market Segmentation for HoteliersMost industries segment their market into different segment to understand them more, and to customise their product to each segment.…
Produce Cakes Pastries and BreadsAll chefs should be able to produce sweet items such as pastries and cakes as well as breads and other…
Prepare and Model MarzipanMarzipan is a confection made of almonds, sugar and water. It is used for covering cakes and tortes; as a…
COVID-19 Risk Control: Assessment and ManagementWho should take this course:Business Owners, Executives and Management Sectors: All accommodation providers Duration: Approximately2 hours Certification: Certificate of Completion…
Manage Diversity in the WorkplaceHospitality employs an extremely diverse workforce. A diverse workplace should be used as a strength for the business.
Monitor Work OperationsA crucial work skill for supervisors is to keep an eye on all that is happening around them and ensure…
Control StockStock control is crucial for the smooth running of a business. There needs to be enough so that staff can…
Distribution channels and OTANew and innovative technology means there are now many more creative ways that hotels can sell their rooms. This means…