Pricing Rooms for Accommodation Suppliers
Since hoteliers offer multiple rates for essentially the same room type it is critical to understand the importance of pricing…
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Show Social and Cultural Sensitivity
Tourism, hospitality and events are extremely diverse industries. Employees come from all walks of life and from many different parts…
Manage Risk
This course examines modern techniques for managing financial risks.
Provide Information and Assistance
Frontline service personnel working in tourism, travel and hospitality businesses regularly provide information and assistance to customers, visitors and guests.
Prepare and Serve Non-Alcoholic Beverages
Non-alcoholic beverages play an important role in the product options of any hospitality business. As they are high profit items,…
Determine Event Feasibility
This course describes the performance outcomes, skills and knowledge required to assess the viability of a proposed event, and to…
Develop Event Concepts
This course describes the performance outcomes, skills, and knowledge required to explore and refine ideas for event concepts, and to…
GM’s Guide to Working with Hotel Owners
Learn how the hotel owner looks at the property performance and the criteria for increasing the value of their asset.…
Source and Present Information
This course covers the skills and techniques required to conduct basic research and present information in response to an identified…
Provide Advice on International Destinations
This course covers sourcing and providing information and advice about international destinations to customers.
