Positive Leadership in Action
The question often at the heart of many debates about leadership is, ‘what constitutes a good leader?’ According to those…
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Manage Projects
Organisational and project management skills are essential for people involved in event management.
Business Intelligence for Accommodation Providers
Accommodation providers have a lot of data available to them. This course explains how to get the data you need,…
Monitor Staff Performance
Performance appraisals are critical to assessing individual staff progress as well as business needs. The Monitor Staff Performance course provides…
Prepare Sandwiches
Sandwiches in many different forms are popular around the globe. In Australia, the offerings have changed considerably in the last…
CSR and Customer Engagement
Corporate Social Responsibility (CSR) has changed communities for the better. One of the positive outcomes of CSR is the impact…
Provide Lost and Found Services
Guests often leave items behind when they check out. It is important to follow the appropriate procedures for lost and…
Management vs. Leadership
When you think of the terms management and leadership, what comes to mind? Is there a difference between the two?…
Develop Event Concepts
This course describes the performance outcomes, skills, and knowledge required to explore and refine ideas for event concepts, and to…
Produce Desserts
Desserts are the sweet menu items served at the end of the meal. They can provide the perfect finish to…
