Adopting Social Media Marketing
When it comes to modern social media marketing, it’s out with the old, in with the new. And understanding how…
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Monitor Staff Performance
Performance appraisals are critical to assessing individual staff progress as well as business needs. The Monitor Staff Performance course provides…
Secure Failure
Sometimes, things don’t always go to plan. And when that happens it can have disastrous consequences. For instance, when a…
Show Social and Cultural Sensitivity
Tourism, hospitality and events are extremely diverse industries. Employees come from all walks of life and from many different parts…
Research Event Trends and Practice
This course involves research and evaluating current event industry trends and methodologies in order to expand working knowledge of the…
Facilitating change
In an environment where new and radical technology is being introduced at an accelerating pace, it has never been more…
Produce Pates and Terrines
Pates and terrines refer to any edible food that has been ground or puréed to a paste and set or…
Work Effectively in Hospitality Service
Working in the hospitality industry is fun and provides you with a realistic glimpse of your future career.
Process Reservations Use a Computerised Reservations or Operations System
The reservations process is often where the first customer contact occurs. It is therefore important that guests are interacted with…
Plan Catering for Events or Functions
Events and functions are a key driver of the tourism and hospitality industry.
