Handling Customer Card Payments Securely - eHotelier Academy
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Handling Customer Card Payments Securely

Card payments are a way of life, but also a risk to a business. Learn about PCI DSS how to securely manage card payments and protect yourself, your team and your business. This course is designed for all management, front line and back of house hospitality professionals responsible for handling, managing, storing and maintaining systems relating to payment cards.

1 Hour
Finance
Skills
Flexible
English with translation available

Learning Outcomes:

The four key objectives to this course are:

  1. Identify why PCI standards should be followed
  2. Describe key work procedures to process customer card payments safely
  3. Explain how customer card data should be kept securely
  4. Identify how card fraud occurs and implement secure procedures
Handling Customer Card Payments Securely

Ideal for:

This narrated course is designed for all management, front line and back of house hospitality professionals responsible for handling, managing, storing, and maintaining systems relating to payment cards, including:

  • Accommodation
  • Restaurants and Bars
  • Events
  • Finance
  • IT
  • Marketing
  • Reservations
  • Management

Course Outline:

You will learn:

  • Card security compliance, including:
    • The development of PCI,
    • Who needs to comply and why?
    • What PCI covers,
    • Case study – Expedia
  • Processing customer cards securely, including:
    • Payment systems,
    • Card information and cardholder data,
    • Processing payments and virtual credit cards,
    • Case study – Intercontinental Hotels
  • Keeping cardholder data secure, including:
    • Which data is sensitive, masking, entering and handling card cardholder data
    • ID’s passwords and ID security measures
    • Network systems servers and security
    • Case study – Trump Hotels
  • Card fraud, including:
    • Statistics, knowing your cards
    • System numbers, meaning, checks and verifications
    • Tampering and skimming
    • Case study – USA Restaurants
  • Quiz
    • 20 questions
    • Review

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$19.00
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Enterprise pricing available for this course.

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