Master Your Communication

Master Your Communication is an awareness and skills development course designed to help you own your behaviour, master your communication and determine your success. Based on the work Louise Evans you will be introduced to five chairs, each of which represents the communication choices we have at our disposal.

This highly interactive course features a cast of characters including Maxwell Caulfield as a corporate leader facing some tricky communication situations, and Louise Evans as his wife Kate. You will learn alongside JD as he works with his coach to become a master communicator.

Duration: 4 hours

Department: Leadership

Level: Executive

Start: Flexible

This course helps you become a more effective communicator by understanding your communication style, challenging assumptions, and making choices that lead to better outcomes in difficult conversations.

Learning Outcomes

Recognize your default communication style
Understand how thoughts, feelings, and beliefs influence behaviour
Challenge assumptions and focus on facts
Make communication choices that improve outcomes
Handle difficult conversations with confidence and empathy

Ideal For Leaders, managers, team leaders, HR professionals, customer service teams, negotiators, and anyone looking to improve their communication skills.

What You’ll Learn

The 5 Chairs communication model
Identifying unhelpful communication patterns
Self-awareness and reflection techniques
Assertive and empathetic communication
Practical tools, quizzes, and downloadable resources

By the end of this course, you’ll have practical strategies to communicate more effectively, build stronger relationships, and navigate challenging situations with confidence.