Business Intelligence for Accommodation Providers

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$65

Accommodation providers have a lot of data available to them. This course explains how to get the data you need, what you can use it for and will cover some examples of how you can improve your business using data and intelligence.

Description

All business need access to reports and data to improve their business.  Accommodation providers have a lot of data available to them. This course explains how to get the data you need, what you can use it for and will cover some examples of how you can improve your business using data and intelligence.

 YOU WILL LEARN
  • This course will define a few terms commonly used in hospitality: Business Intelligence; Big Data; Small data, Analytics; Customer Analytics;
  • What types of data do RM’s use?  Where do they get their data from?  Where is data available?
  • How to read, and gain insights from data and reports;
  • Ways to present data in easily digestible format.

Additional Information

Department

Revenue Management

Level

Operations