Understanding Different Types of Hotel Guests
Different customers have different needs. Learn to identify the different requirements of leisure, families, conference and corporate markets to deliver exceptional service to each guests’ expectations.
Duration: 1 Hour
Department: Customer Service
Level: Essentials
Start: Flexible
- Identify the different needs of different types of customers
- Identify ideas to put the WOW! Into great customer service
$9.00
Train your team:
Enterprise pricing available for this course.
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