The Hotel Security Operations course will teach you the effective security design and operations in a hotel, including identification and management of security incidents.
Hotel Security Operations
Hotel Security Operations will introduce you to security design and how to reduce the risk of potential incidents through security design best practise.
At the conclusion of this course you will be able to identify, control and manage security incidents from minor issues to full property lockdown. The course will also assist you with effective communication of security incidents internally and with external parties and media. You will be able to confidently assess security risks through design, identify and manage incidents and communicate effectively internally and externally.
What you will learn
- Crime Prevention Through Environmental Design
- Communications and Culture
- Radio Etiquette
- Security Patrols
- Person of Interest
- Response to a Security Situation
- Assessing a Situation
- Crime Scene and Crisis Communication
- Crisis Management and Media
- Security Documentation and Reporting
As building design and business operational procedures are unique to each property, this course is not able to cover all potential risks in detail and you should consult your property manager and management company for specific processes and procedures.