The porter is the face of the accommodation establishment and makes the first impression on the guest.
Courses
Provide Porter Services
2 Hours
Front Office
Skills
Flexible
English with translation available
Provide Porter Services
The porter is the face of the accommodation establishment and makes the first impression on the guest.
In this course you will learn:
- How to welcome guests and begin the arrival process
- Appropriate methods for handling guest luggage
- The role of the porter in providing information and assistance
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