Frontline service personnel working in tourism, travel and hospitality businesses regularly provide information and assistance to customers, visitors and guests.
Courses
Provide Information and Assistance
Duration: 3 Hours
Department: Front Office
Level: Supervisor
Start: Flexible
Provide Information and Assistance
Frontline service personnel working in tourism, travel and hospitality businesses regularly provide information and assistance to customers, visitors and guests. To provide assistance and advice you will need to:
- Use current information about your organization
- Provide clear, concise and useful information and assistance
- Seek feedback and improve your service provision
$25.00
Train your team:
Enterprise pricing available for this course.
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