Difficult Customers and How to Handle Them - eHotelier Academy
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Difficult Customers and How to Handle Them

By understanding different behaviours this module develops the knowledge of recognising customer behaviours and choosing positive responses to complete a positive behaviour cycle.

1 Hour
Customer Service
Essentials
Flexible
English with translation available

Understand why customers behave differently
Identify positive responses to use with different behaviors

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$9.00

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Enterprise pricing available for this course.

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