Prepare and Serve Cocktails

Cocktails are exciting and interesting beverage options for any establishment. They are well-loved by customers and can provide good profits.

Duration: 3 Hours

Department: F&B Service

Level: Skills

Start: Flexible

This course provides the skills and knowledge needed to confidently prepare, promote, and serve high-quality cocktails. You’ll learn about cocktail ingredients, mixing techniques, presentation, and customer service to create memorable drink experiences.

Learning Outcomes

Promote Cocktails and Take Orders

Provide information on available cocktails.
Identify customer preferences and take accurate orders.
Recommend and upsell suitable drinks.

Prepare Cocktails

Select and use the correct glassware and equipment.
Prepare cocktails accurately and efficiently.
Balance flavour, texture, appearance, and temperature.
Create new cocktails using complementary ingredients.

Serve Cocktails

Present cocktails attractively.
Use appropriate garnishes and decorations.
Minimise waste and spillage during service.

By the end of this course, you’ll have the confidence to prepare and serve a wide range of cocktails while delivering an exceptional customer experience.