Tourism, hospitality and events are extremely diverse industries. Employees come from all walks of life and from many different parts of the world.
Courses
Show Social and Cultural Sensitivity
Duration: 3 Hours
Department: Customer Service
Level: Supervisor
Start: Flexible
Show Social and Cultural Sensitivity
Tourism, hospitality and events are extremely diverse industries. Employees come from all walks of life and from many different parts of the world.
This course will help you understand:
- Types of diversity in the workplace
- Cultural, social and religious diversity
- How social diversity can improve customer service
- How to handle socially diverse customers
$25.00
Train your team:
Enterprise pricing available for this course.
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