Happy to be hiring again, but faced with new staff to train ASAP? Ensure your teams can hit the ground running with eHotelier’s Front of House onboarding package.
Get your new team members up to speed fast, with unlimited access to all courses.
PLUS learners can access the courses anywhere, anytime, on any device, so you can start their training even before they arrive on-site.
Courses Included:
This course will assist hoteliers and hospitality professionals to continue to manage the risks and take the preventative steps to protect guests, staff and businesses.
This course identifies specific needs that customers with disabilities may have to enable you to deliver great customer service.
Explore the art of communication, considering negative and positive responses and the behaviour cycle.
Every staff member needs to know how to handle customer problems positively.
Different customers have different needs. Learn to identify the different requirements of leisure, families, conference and corporate markets to deliver exceptional service to each guests’ expectations.
$9.50
Train your team:
Enterprise pricing available for this course.
Only logged in customers who have purchased this product may leave a review.
Learners who joined this course have also enjoyed these courses.
Reviews
There are no reviews yet.