This course will assist hoteliers and hospitality professionals to continue to manage the risks and take the preventative steps to protect guests, staff and businesses.
As of 30 January 2020, the World Health Organization (WHO) has declared the coronavirus (2019-nCoV), as a global health emergency. As governments and businesses take steps to mitigate risk and the spread of infection, hoteliers around the world are seeking to do the same in their properties.
Certificate of Completion:Â On completion of this course, you will be provided with an official certificate of completion.
Translation
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This course is a guide only, it does not constitute medical or legal advice and should not be relied upon for those purposes. By continuing, I indemnify eHotelier, its partners and associated companies in respect of anything incurred as a result of this course.
What you will learn
You will be guided through the following aspects of COVID-19 in order to work safely for the benefit of your guests, colleagues and yourself:
1. Introduction
2. About coronavirus
3. Personal safety
4. Cleaning protocols
5. Responding to customers
6. What’s changing?
7. Summary
