Courses

Lead Communication in the Workplace

 

By the end of this course, you’ll have a strong foundation in communication skills that will enable you to lead confidently, inspire others, and create meaningful connections. Ready to get started? Let’s dive in and enhance your communication mastery together!

Duration: 2 Hours
Department: Customer Service
Level: Skills
Start: Flexible

Are you ready to elevate your communication skills and make a significant impact in your professional life? This course is designed to provide you with the tools and strategies necessary to become a confident and effective communicator. Whether you’re mentoring others, navigating negotiations, or enhancing workplace interactions, we’ve got you covered. Let’s embark on this journey together, and transform how you communicate in every facet of your career.

What You Will Learn:

  • Chapter 1: Review Communication Practices
    • Mentoring for Communication Success – Unlock potential and set goals
    • Essential Role of a Mentor – Inspire and guide
    • Transformative Impact of Mentoring – Empower and catalyze change
    • Dual Benefits of Mentoring – Foster growth and connections
    • Best Practices for Effective Mentoring – Embrace diversity and opportunity

 

  • Chapter 2: Obtain Feedback
    • Power of Constructive Feedback – Boost performance and relationships
    • Elements of Effective Feedback – Respect, timeliness, and specificity
    • Sources of Feedback in the Workplace – Diverse perspectives for better insight
    • Delivering Constructive Feedback – Encourage growth with a balanced approach

 

  • Chapter 3: Identify and Document Areas for Improvement
    • Art of Active Listening – Enhance understanding and engagement
    • Role of Non-Verbal Communication – Maximize impact and connection
    • Emotional Intelligence in Communication – Understand and empathize
    • Enhancing Questioning Techniques – Facilitate dialogue and gather insights

 

  • Chapter 4: Implement Plans to Improve Communication
    • Establishing Trust and Rapport – Build solid relationships
    • Active Listening and Non-Verbal Communication – Foster understanding and connection
    • Understanding Emotions and Managing Emotional Intelligence – Promote positivity and support
    • Clear and Effective Communication Practices – Streamline and clarify

By the end of this course, you’ll have a strong foundation in communication skills that will enable you to lead confidently, inspire others, and create meaningful connections. Ready to get started? Let’s dive in and enhance your communication mastery together!

Start Learning

$19.00

Purchase this product now and earn 1 eDollar!

Train your team:
Enterprise pricing available for this course.

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