Baseline – Hospitality Management

Lead the team. Deliver seamless operations.

For Individuals:

This Baseline assesses your operational management knowledge across food and beverage, accommodation, and events. It’s tailored for department heads, duty managers, operations managers, and those overseeing multiple service areas within a hotel.

Complete the 40-question, 40-minute Baseline to receive your Baseline Certificate, including a verified score and skill map. Use this insight to promote your expertise and understand the next steps in your professional development.

For Hotel Groups:

Benchmark your operations team across disciplines with a unified assessment tool. Identify strengths and training needs to ensure consistent execution and operational leadership across your properties.

Ideal for operations managers, duty managers, venue supervisors, and cross-departmental leaders with responsibility for daily hotel operations.