Pitch a Concept to Stakeholders
Getting stakeholders and investors to buy into your idea might sound easy. But there’s often more to it than you…
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CSR and Customer Engagement
Corporate Social Responsibility (CSR) has changed communities for the better. One of the positive outcomes of CSR is the impact…
Produce Cakes
Cakes are not just an afternoon tea item, but also play a role in breakfast and àla carte menus.
Prepare Food to Meet Special Dietary Requirements
This course describes the skills and knowledge required to prepare and cook foods to meet both basic and specific dietary…
Operate a Bar
A wide variety of bars exist and have different styles, target markets and pricing structures. Bar staff need to be…
Revenue Strategy for Accommodation Suppliers
By strategising with the team and documenting the revenue strategy a hotel is setup to ensure that the hotel looks…
Implement and Monitor Work Health and Safety Practices
All workplaces must comply with occupational health and safety legislation. Managers are responsible for implementing and monitoring processes that lessen…
Understanding Competitive Advantage and strategy
Everyone knows that having a competitive advantage and effective strategy is the key to success, right? But what does having…
Manage Risk
This course examines modern techniques for managing financial risks.
Manage Quality Customer Service
Customer service is the most important aspect of the hospitality industry. Managing the service delivery is therefore a very important…
