Using Positive Selling Skills - eHotelier Academy
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Using Positive Selling Skills

Level: Skills
Department: F&B Service
Start Date: Flexible
Duration: 1 Hour
Language: English with translation available

Businesses are keen for staff to sell in order to increase revenues but selling skills don’t come naturally to everyone. Just being told to push a particular dish doesn’t give everyone the confidence they need and can actually lead to a worse customer experience.

This module builds from Menu knowledge and encourages you to use your understanding of food to ‘recommend’ and become a soft salesperson not pushy. A range of activities takes you through finding out your customer needs and the steps to ‘making the offer’.

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$9.00

Train your team, enterprise pricing available for this course.

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