In the tourism, hospitality and events industries, customers often come to you for advice. As a result, you need to keep informed and up-to-date regarding products and services available, as well as the local area.
Courses
The Concierge: Providing Exceptional Guest Services
Duration: 2 Hours
Department: Front Office
Level: Skills
Start: Flexible
The Concierge: Providing Exceptional Guest Services
In the tourism, hospitality, and events industries, customers often seek advice. As a result, you need to stay informed and up-to-date about the products and services available and the local area.
This course will help you:
- Understand the needs of a diverse range of customers
- Learn how to keep up-to-date with useful information
- Provide accurate information to visitors
- Help visitors to enjoy their experience
$19.00
Train your team:
Enterprise pricing available for this course.
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