Baseline

Baseline – Housekeeping Skills

Benchmark your guest service skills in food and beverage delivery. For waitstaff, bar staff, and food runners aiming to deliver service excellence.

Exceed expectations, one room at a time.

For Individuals:

Tailored for room attendants, public area cleaners, and laundry attendants, this Baseline certifies your understanding of cleanliness standards, procedures, safety, and teamwork.

Earn your Baseline Certificate and uncover the next steps to advance within the housekeeping department or into supervisory roles.

For Hotel Groups:

Maintain consistency and quality across housekeeping operations. Use this Baseline to benchmark staff knowledge and guide targeted upskilling across your accommodation services.

Ideal for room attendants, laundry attendants, public area cleaners, housekeeping team leaders, and those preparing for supervisory roles.