Baseline – Hotel General Management

Benchmark your leadership. Certify your capability. Accelerate your growth. 

For Individuals: 

Designed for hotel leaders, this Baseline assesses your ability to manage across all hotel functions—strategy, financial oversight, service delivery, team leadership, and cross-departmental coordination. It’s ideal for general managers, hotel managers, and executives aspiring to higher leadership roles. 

Upon completion of the 40-question, 40-minute Baseline, you’ll receive your Baseline Certificate with a global grade and a personalised breakdown of your knowledge. You’ll clearly understand where your strengths lie and where to develop further to elevate your leadership impact. 

 For Hotel Groups: 

Use this Baseline to benchmark hotel leadership talent, identify gaps in strategic and operational knowledge, and support succession planning. It is a powerful tool to ensure consistency and capability across your leadership pipeline. 

 Ideal for general managers, hotel managers, executive team members, and high-potential leaders preparing for strategic oversight roles.