Provide Advice on Food
Provide advice on food
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Enhance the Customer Service Experience
Tourism, Hospitality and Events (TH&E) is a major service industry. The key for businesses in service industries wishing to ensure…
Difficult conversations – A Manager’s Guide
From time to time, managers face conversations which they may feel ill-equipped to handle. Such discussions may include addressing poor…
Model Sugar Based Decorations
Constructing sugar decorations is an advanced skill. Whilst some decorations such as spun sugar are relatively simple, they cannot be…
Provide Advice on Beers Spirits and Liqueurs
Most establishments serve a range of beers, spirits, liqueurs, ciders and other alcoholic beverages. A professional bartender must have a…
Purchase Goods
Tourism, hospitality and events businesses purchase a wide range of supplies throughout the week, ranging from cleaning materials to wine…
Business Growth Strategy
No matter how big your company is, growth will be one of the key driving factors and the reason it’s…
Source and Use Information on the Tourism and Travel Industry
In order to work in the tourism industry you need to have a good knowledge of how the industry functions.…
Participate in Safe Work Practices
Occupational health, safety and security is a legal requirement for every workplace.
Overview of Accommodation Revenue Management
The fundamental components of Revenue Management areapplied to any business that has fixed capacity, perishable inventory, and time-variable demand.
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Customer Service for Hospitality and Tourism (6 month subscription)
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