Evaluating skills, benchmarking competence and discovering areas for individual improvement.

Are you ready to elevate your management success?

Leadership Baseline is designed for hotel leaders. As hoteliers ourselves, we understand the multifaceted nature of hotel management and the need for diverse skills, including leadership, operations, finance, human resources, revenue management, marketing and ESG.

Develop your Critical Thinking Skills

More than just a test…

Covering all essential disciplines necessary for successful hotel management – human resources, finance, revenue management, marketing, and operations. We don’t just assess your skills; we provide a clear pathway to understand your strengths and identify areas for improvement.

“Swiss-Belhotel International has utilized the baseline online testing provided by eHotelier and it has been an invaluable tool in assessing our existing staff and potential applicants. The results have allowed us to identify strengths and areas for improvement, leading to a more efficient and effective workforce. Highly recommend.”

Laurent Voivenel, Swiss-Belhotel International SVP Operations and Development and Group Human Resources and Talent Development

Benchmark your team

Assess your team’s skills and support their development – in the areas they require it. Support your learning needs analysis with an independent, global assessment.

Assess new applicants

Understand the strengths and weaknesses of potential new leaders through the selection process. Benchmark applicants against your existing team and understand the areas where new hires require development.

Certificate of Competence.

Evidence of your hotel management expertise benchmarked against hoteliers worldwide. How do you compare?


The Leadership Baseline is a comprehensive assessment designed to evaluate your proficiency in key areas crucial for successful hotel management. These areas include human resources, finance, revenue management, marketing, and operations. The Baseline is developed to help hotel leadership teams identify their strengths and areas for improvement, thereby ensuring they possess the necessary skills to manage a hotel successfully.

The Leadership Baseline is designed for hoteliers. It’s an excellent tool for anyone in a leadership or managerial position in the hotel industry who wants to assess their current skill set and identify areas for improvement.

Taking the Leadership Baseline gives you a comprehensive overview of your strengths and weaknesses in key hotel management disciplines. This information can help you address any skills gaps, improve your performance, and ultimately enhance the effectiveness of your hotel’s operation.

The baseline is administered online, making it easy to take at your convenience. It is designed to be user-friendly and comprehensive, thoroughly analysing your skills in various hotel management disciplines.

Leadership Baseline includes a variety of question types designed to assess your knowledge and skills in leadership, ESG, human resources, finance, revenue management, marketing, and operations. The questions are designed to be challenging but fair, reflecting real-world scenarios you might encounter in hotel management.

You have 40 minutes to complete the Leadership Baseline. It is designed to be thorough yet efficient. We recommend setting aside time to complete the Baseline without interruption. If you leave, The Baseline is automatically submitted, whether you have finished or not and any remaining questions will receive an incorrect assessment.

Your results will outline your skills in different hotel management disciplines. They will highlight your strengths and identify areas where you may need further training or development. This insight can be invaluable in helping you enhance your effectiveness as a hotel leader.

Yes, you can retake Baseline every 12 months. It’s designed to be a useful tool for ongoing self-assessment and professional development in the hotel industry. By periodically retaking the Baseline, you can track your progress and see how your skills have improved.

Yes, your results are confidential. We respect your privacy and will not share your individual results without your explicit permission.

The best way to prepare is to review your knowledge and experience in the key disciplines it covers – human resources, finance, revenue management, marketing, and operations. Remember, the Baseline is designed to assess your current skills and help you identify areas for further learning and development.