Provide Advice on Beers Spirits and Liqueurs

Most establishments serve a range of beers, spirits, liqueurs, ciders and other alcoholic beverages. A professional bartender must have a thorough knowledge of the production processes; differences between products and brands; correct methods of storage and the best way of serving each type of drink.

Duration: 3 Hours

Department: F&B Service

Level: Skills

Start: Flexible

This course provides the knowledge and skills to confidently evaluate, recommend, and manage a wide range of beers, spirits, and liqueurs. You’ll develop expertise in sensory evaluation, product knowledge, customer advice, and industry trends.

Learning Outcomes

Evaluate Beverages

Assess beers, spirits, and liqueurs using sensory evaluation techniques.
Use product and industry information to support evaluations.
Develop informed opinions to support beverage recommendations.

Handle and Monitor Products

Store products correctly to maintain quality.
Identify and address quality issues.

Advise Customers

Provide accurate product recommendations.
Explain different beverage styles and features.
Help customers choose beverages based on taste, preferences, and budget.

Extend Product Knowledge

Research industry trends and emerging products.
Monitor customer preferences and market developments.
Share insights to support business and customer service goals.

By the end of this course, you’ll be able to confidently evaluate, recommend, and manage beers, spirits, and liqueurs while delivering exceptional customer service.