Subscriptions

Skills Subscription

Level

Skills

Department

Cross-Departmental

Start Date

Flexible

Duration

Over 300 hours

Language

English

The Hospitality Skills subscription offers unlimited monthly access to more than 90 courses designed for hospitality professionals who work in the frontline or skills sector.

Courses range from practical skills in F&B, culinary and front office, as well as crucial customer service and hotel security skills. The Hospitality Skills subscription also provides access to all coursework required to attain skills-level certifications, recognised by the Institute of Hospitality.

Why subscribe to Hospitality Skills?

- Self-paced career development, anytime, anywhere on any device
- Training created specifically for industry, by industry experts
- Completion certificates for all courses
- 4-6 hours learning per course, including extensive videos and quizzes
- Translate courses into over 100 languages
- Monthly subscription. No lock-in contract, cancel anytime!
- Access to courses required to attain Academy certifications, which are internationally recognised by the Institute of Hospitality

Courses included in Hospitality Skills subscription

Skills	Cross-Departmental	MDS001	Communicate in the Workplace
Skills	Cross-Departmental	MDS002	Interact with Customers
Skills	Cross-Departmental	MDS003	Participate in Environmentally Sustainable Work Practices
Skills	Cross-Departmental	MDS004	Participate in Safe Work Practices
Skills	Cross-Departmental	MDS005	Provide Information and Assistance
Skills	Cross-Departmental	MDS006	Provide Visitor Information
Skills	Cross-Departmental	MDS007	Provide Service to Customers
Skills	Cross-Departmental	MDS008	Show Social and Cultural Sensitivity
Skills	Cross-Departmental	MDS009	Use Hospitality Skills Effectively
Skills	Cross-Departmental	MDS010	Use Hygienic Practices for Hospitality Service
Skills	Cross-Departmental	MDS011	Disability and Cultural Awareness
Skills	Cross-Departmental	MDS012	Giving a Positive Customer Environment
Skills	Cross-Departmental	MDS013	Handling Customer Problems
Skills	Cross-Departmental	MDS014	Handling Different Customer Behaviours
Skills	Cross-Departmental	MDS015	Understanding Customer Needs
Skills	Cross-Departmental	MDS016	Workplace Ethics
Skills	Cross-Departmental	MDS017	COVID-19 Awareness
Skills	Culinary	CLS001	Clean Kitchen Premises and Equipment
Skills	Culinary	CLS002	Handle and Serve Cheese
Skills	Culinary	CLS003	Maintain the Quality of Perishable Items
Skills	Culinary	CLS004	Model Sugar Based Decorations
Skills	Culinary	CLS005	Package Prepared Foodstuffs
Skills	Culinary	CLS006	Participate in Safe Food Handling Practices
Skills	Culinary	CLS007	Plan and Cost Basic Menus
Skills	Culinary	CLS008	Plan Catering for Events or Functions
Skills	Culinary	CLS009	Prepare and Model Marzipan
Skills	Culinary	CLS010	Prepare Food to Meet Special Dietary Requirements
Skills	Culinary	CLS011	Prepare Portion-Controlled Meat Cuts and Meat Products
Skills	Culinary	CLS012	Prepare Sandwiches
Skills	Culinary	CLS013	Prepare Simple Dishes
Skills	Culinary	CLS014	Produce and Serve Food for Buffets
Skills	Culinary	CLS015	Produce Appetisers and Salads
Skills	Culinary	CLS016	Produce Cakes
Skills	Culinary	CLS017	Produce Cakes Pastries and Breads
Skills	Culinary	CLS018	Produce Chocolate Confectionery
Skills	Culinary	CLS019	Produce Desserts
Skills	Culinary	CLS020	Produce Dishes Using Basic Methods of Cookery
Skills	Culinary	CLS021	Produce Gateaux, Torten and Cakes Produce Meat Dishes
Skills	Culinary	CLS022	Produce Meat Dishes
Skills	Culinary	CLS023	Produce Pastries
Skills	Culinary	CLS024	Produce Pates and Terrines
Skills	Culinary	CLS025	Produce Petits Fours
Skills	Culinary	CLS026	Produce Poultry Dishes
Skills	Culinary	CLS027	Produce Seafood Dishes
Skills	Culinary	CLS028	Produce Stocks, Sauces and Soups
Skills	Culinary	CLS029	Produce Vegetable, Fruit, Egg and Farinaceous Dishes
Skills	Culinary	CLS030	Produce Yeast Based Bakery Products
Skills	Culinary	CLS031	Transport and Store Food
Skills	Culinary	CLS032	Use Cookery Skills Effectively
Skills	Culinary	CLS033	Use Food Preparation Equipment
Skills	Culinary	CLS034	Use Hygienic Practices for Food Safety
Skills	Culinary	CLS035	Work Effectively as a Cook
Skills	Finance	FIS001	Process Financial Transactions
Skills	Finance	FIS002	Purchase Goods
Skills	Finance	FIS003	Receive and Store Stock
Skills	Food and Beverage Service	FBS001	Prepare and Serve Cocktails
Skills	Food and Beverage Service	FBS002	Prepare and Serve Espresso Coffee
Skills	Food and Beverage Service	FBS003	Prepare and Serve Non-Alcoholic Beverages
Skills	Food and Beverage Service	FBS004	Clean and Tidy Bar Areas
Skills	Food and Beverage Service	FBS005	Provide Responsible Service of Alcohol
Skills	Food and Beverage Service	FBS006	Provide Room Service
Skills	Food and Beverage Service	FBS007	Provide Table Service of Food and Beverage
Skills	Food and Beverage Service	FBS008	Serve Food and Beverage
Skills	Food and Beverage Service	FBS009	Buffet Service
Skills	Food and Beverage Service	FBS010	Carrying and Clearing Plates
Skills	Food and Beverage Service	FBS011	General Preparation
Skills	Food and Beverage Service	FBS012	Laying Tables
Skills	Food and Beverage Service	FBS013	Presenting Menus and Taking Orders
Skills	Food and Beverage Service	FBS014	Silver Service Techniques
Skills	Front Office	FOS001	Provide Accommodation Reception Services
Skills	Front Office	FOS002	Provide Porter Services
Skills	Front Office	FOS003	Provide Valet Service
Skills	Housekeeping	HKS001	Clean Premises and Equipment
Skills	Housekeeping	HKS002	Launder Linen and Guest Clothes
Skills	Housekeeping	HKS003	Prepare Rooms for guests
Skills	Housekeeping	HKS004	Provide Housekeeping Services to Guests
Skills	Housekeeping	HKS005	All About Housekeeping
Skills	Housekeeping	HKS006	All About Cleaning
Skills	Housekeeping	HKS007	All About Cleaning Bathrooms
Skills	Housekeeping	HKS008	All About Making Beds
Skills	Housekeeping	HKS009	All About Presentation
Skills	Security	SCS001	Hotel Security Awareness
Skills	Tourism	TOS001	Access and interpret product information
Skills	Tourism	TOS002	Book Supplier Services
Skills	Tourism	TOS003	Operate an Online Information System
Skills	Tourism	TOS004	Prepare Quotations
Skills	Tourism	TOS005	Process Travel-Related Documentation
Skills	Tourism	TOS006	Provide Advice on Australian Destinations
Skills	Tourism	TOS007	Provide Advice on International Destinations
Skills	Tourism	TOS008	Sell Tourism Products and Services
Skills	Tourism	TOS009	Source and use Information on the Tourism and Travel Industry