Hospitality Skills

Hospitality Skills

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$19.00 / month

The Hospitality Skills subscription offers unlimited monthly access to more than 90 courses designed for hospitality professionals who work in the frontline or skills sector.

Courses range from practical skills in F&B, culinary and front office, as well as crucial customer service and hotel security skills. The Hospitality Skills subscription also provides access to all coursework required to attain skills-level certifications, recognised by the Institute of Hospitality.

Why subscribe to Hospitality Skills?

    • Self-paced career development, anytime, anywhere on any device
    • Training created specifically for industry, by industry experts
    • Completion certificates for all courses
    • 4-6 hours learning per course, including extensive videos and quizzes
    • Translate courses into over 100 languages
    • Monthly subscription. No lock-in contract, cancel anytime!
    • Access to courses required to attain Academy certifications, which are internationally recognised by the Institute of Hospitality

Courses included in Hospitality Skills subscription

Skills Cross-Departmental MDS001 Communicate in the Workplace
Skills Cross-Departmental MDS002 Interact with Customers
Skills Cross-Departmental MDS003 Participate in Environmentally Sustainable Work Practices
Skills Cross-Departmental MDS004 Participate in Safe Work Practices
Skills Cross-Departmental MDS005 Provide Information and Assistance
Skills Cross-Departmental MDS006 Provide Visitor Information
Skills Cross-Departmental MDS007 Provide Service to Customers
Skills Cross-Departmental MDS008 Show Social and Cultural Sensitivity
Skills Cross-Departmental MDS009 Use Hospitality Skills Effectively
Skills Cross-Departmental MDS010 Use Hygienic Practices for Hospitality Service
Skills Cross-Departmental MDS011 Disability and Cultural Awareness
Skills Cross-Departmental MDS012 Giving a Positive Customer Environment
Skills Cross-Departmental MDS013 Handling Customer Problems
Skills Cross-Departmental MDS014 Handling Different Customer Behaviours
Skills Cross-Departmental MDS015 Understanding Customer Needs
Skills Cross-Departmental MDS016 Workplace Ethics
Skills Cross-Departmental MDS017 COVID-19 Awareness
Skills Culinary CLS001 Clean Kitchen Premises and Equipment
Skills Culinary CLS002 Handle and Serve Cheese
Skills Culinary CLS003 Maintain the Quality of Perishable Items
Skills Culinary CLS004 Model Sugar Based Decorations
Skills Culinary CLS005 Package Prepared Foodstuffs
Skills Culinary CLS006 Participate in Safe Food Handling Practices
Skills Culinary CLS007 Plan and Cost Basic Menus
Skills Culinary CLS008 Plan Catering for Events or Functions
Skills Culinary CLS009 Prepare and Model Marzipan
Skills Culinary CLS010 Prepare Food to Meet Special Dietary Requirements
Skills Culinary CLS011 Prepare Portion-Controlled Meat Cuts and Meat Products
Skills Culinary CLS012 Prepare Sandwiches
Skills Culinary CLS013 Prepare Simple Dishes
Skills Culinary CLS014 Produce and Serve Food for Buffets
Skills Culinary CLS015 Produce Appetisers and Salads
Skills Culinary CLS016 Produce Cakes
Skills Culinary CLS017 Produce Cakes Pastries and Breads
Skills Culinary CLS018 Produce Chocolate Confectionery
Skills Culinary CLS019 Produce Desserts
Skills Culinary CLS020 Produce Dishes Using Basic Methods of Cookery
Skills Culinary CLS021 Produce Gateaux, Torten and Cakes Produce Meat Dishes
Skills Culinary CLS022 Produce Meat Dishes
Skills Culinary CLS023 Produce Pastries
Skills Culinary CLS024 Produce Pates and Terrines
Skills Culinary CLS025 Produce Petits Fours
Skills Culinary CLS026 Produce Poultry Dishes
Skills Culinary CLS027 Produce Seafood Dishes
Skills Culinary CLS028 Produce Stocks, Sauces and Soups
Skills Culinary CLS029 Produce Vegetable, Fruit, Egg and Farinaceous Dishes
Skills Culinary CLS030 Produce Yeast Based Bakery Products
Skills Culinary CLS031 Transport and Store Food
Skills Culinary CLS032 Use Cookery Skills Effectively
Skills Culinary CLS033 Use Food Preparation Equipment
Skills Culinary CLS034 Use Hygienic Practices for Food Safety
Skills Culinary CLS035 Work Effectively as a Cook
Skills Finance FIS001 Process Financial Transactions
Skills Finance FIS002 Purchase Goods
Skills Finance FIS003 Receive and Store Stock
Skills Food and Beverage Service FBS001 Prepare and Serve Cocktails
Skills Food and Beverage Service FBS002 Prepare and Serve Espresso Coffee
Skills Food and Beverage Service FBS003 Prepare and Serve Non-Alcoholic Beverages
Skills Food and Beverage Service FBS004 Clean and Tidy Bar Areas
Skills Food and Beverage Service FBS005 Provide Responsible Service of Alcohol
Skills Food and Beverage Service FBS006 Provide Room Service
Skills Food and Beverage Service FBS007 Provide Table Service of Food and Beverage
Skills Food and Beverage Service FBS008 Serve Food and Beverage
Skills Food and Beverage Service FBS009 Buffet Service
Skills Food and Beverage Service FBS010 Carrying and Clearing Plates
Skills Food and Beverage Service FBS011 General Preparation
Skills Food and Beverage Service FBS012 Laying Tables
Skills Food and Beverage Service FBS013 Presenting Menus and Taking Orders
Skills Food and Beverage Service FBS014 Silver Service Techniques
Skills Front Office FOS001 Provide Accommodation Reception Services
Skills Front Office FOS002 Provide Porter Services
Skills Front Office FOS003 Provide Valet Service
Skills Housekeeping HKS001 Clean Premises and Equipment
Skills Housekeeping HKS002 Launder Linen and Guest Clothes
Skills Housekeeping HKS003 Prepare Rooms for guests
Skills Housekeeping HKS004 Provide Housekeeping Services to Guests
Skills Housekeeping HKS005 All About Housekeeping
Skills Housekeeping HKS006 All About Cleaning
Skills Housekeeping HKS007 All About Cleaning Bathrooms
Skills Housekeeping HKS008 All About Making Beds
Skills Housekeeping HKS009 All About Presentation
Skills Security SCS001 Hotel Security Awareness
Skills Tourism TOS001 Access and interpret product information
Skills Tourism TOS002 Book Supplier Services
Skills Tourism TOS003 Operate an Online Information System
Skills Tourism TOS004 Prepare Quotations
Skills Tourism TOS005 Process Travel-Related Documentation
Skills Tourism TOS006 Provide Advice on Australian Destinations
Skills Tourism TOS007 Provide Advice on International Destinations
Skills Tourism TOS008 Sell Tourism Products and Services
Skills Tourism TOS009 Source and use Information on the Tourism and Travel Industry
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