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Enterprise Learning – up to 25 learners

~~$306.00~~ $214.00 / month

The Hospitality Management subscription offers unlimited monthly access to more than 155 hospitality courses, including 25 courses exclusively designed for hospitality professionals who perform within a management or an executive role.

Courses range from culinary, events, finance, human resources courses, tourism, cross-departmental and more. The Hospitality Management subscription also provides access to all coursework required to attain the Academy’s diplomas and other executive level certifications across a range of specialities.

Why subscribe to Hospitality Management subscription?

- Self paced career development, anytime, anywhere on any device
- Access to more than 155 courses
- Training created specifically for industry, by industry experts
- Completion certificates for all courses
- 4-6 hours learning per course, including extensive videos and quizzes
- Translate courses into over 100 languages
- Monthly subscription. No lock-in contract, cancel anytime!
- Access to courses required to attain diploma certifications for hospitality management, internationally recognised by the Institute of Hospitality.

Management courses included in Hospitality Management subscription

Culinary	CLM001	Coordinate Cooking Operations
Events	EMM001	Determine Event Feasibility
Events	EMM002	Develop and Implement Event Management Plans
Events	EMM003	Develop Conference Programs Develop Event Concepts
Events	EMM004	Manage Event Staging Components
Events	EMM005	Manage On-Site Event Operations
Events	EMM006	Manage Projects
Events	EMM007	Organise Event Infrastructure
Events	EMM008	Research Event Trends and Practice
Events	EMM009	Select Event Venues and Sites
Finance	FIM001	Manage Finances
Finance	FIM002	Manage Finances Within a Budget
Finance	FIM003	Manage Physical Assets
Finance	FIM004	Prepare and Monitor Budgets
Human Resources	HRM001	Establish and Maintain a Work Health and Safety System
Human Resources	HRM002	Manage Diversity in the Workplace
Human Resources	HRM003	Manage Employee Relations
Human Resources	HRM004	Recruit, Select and Induct Staff Roster Staff
Cross-Departmental	MDM001	Develop and implement a Business Plan
Cross-Departmental	MDM002	Establish and Conduct Business Relationships
Cross-Departmental	MDM003	Manage Meetings
Cross-Departmental	MDM004	Manage Operational Plan
Cross-Departmental	MDM005	Manage Quality Customer Service
Cross-Departmental	MDM006	Manage Risk
Cross-Departmental	MDM007	Research and Comply with Regulatory Requirements

Operations Courses included in Management Subscription – eHotelier Academy

Human Resources	HRO001	Coach Others in Job Skills
Human Resources	HRO002	Lead and Manage People
Human Resources	HRO003	Manage Conflict
Human Resources	HRO004	Monitor Staff Performance
Human Resources	HRO005	Monitor Work Operations
Human Resources	HRO006	Roster Staff
Housekeeping	HKO001	Provide Lost and Found Services
Front Office	FOO001	Conduct night audit
Front Office	FOO002	Process Reservations / Use a Computerised Reservations or Operations System
Food and Beverage Service	FBO001	Conduct a product tasting for alcoholic beverages
Food and Beverage Service	FBO002	Operate and Monitor Cellar Systems
Food and Beverage Service	FBO003	Provide Advice on Australian Wines
Food and Beverage Service	FBO004	Provide Advice on Beers, Spirits and Liqueurs
Food and Beverage Service	FBO005	Provide Advice on Food
Food and Beverage Service	FBO006	Provide Advice on Food and Beverage Matching
Food and Beverage Service	FBO007	Provide Advice on Imported Wines
Finance	FIO001	Control stock
Finance	FIO002	Interpret Finanacial Information
Finance	FIO003	Maintain Financial Records
Events	EMO001	Access Information on Event Operations
Events	EMO002	Coordinate On-Site Event Registrations
Events	EMO003	Plan In-House Events of Functions
Events	EMO004	Process and Monitor Event Registrations
Events	EMO005	Provide Event Staging Support
Culinary	CLO001	Design and Produce Sweet Buffet Showpieces
Culinary	CLO002	Design and Cost Menus
Culinary	CLO003	Develop and Implement a Food Safety Program
Culinary	CLO004	Develop Menus for Special Dietary Requirements
Cross-Departmental	HRS001	Work Effectively with Others
Cross-Departmental	MDO001	Enhance the Customer Service Experience
Cross-Departmental	MDO002	Identify Hazards, Assess and Control Safety Risks
Cross-Departmental	MDO003	Implement and Monitor Environmentally Sustainable Work Practices
Cross-Departmental	MDO004	Implement and Monitor Work, Health and Safety Practices
Cross-Departmental	MDO005	Make a Presentation
Cross-Departmental	MDO006	Source and Present Information
Cross-Departmental	MDO007	Work Effectively in Hospitality Service
Cross-Departmental	MDO008	Source and Use Information on the Hospitality Industry

Skills Courses included in Management Subscription – eHotelier Academy

Skills	Cross-Departmental	MDS001	Communicate in the Workplace
Skills	Cross-Departmental	MDS002	Interact with Customers
Skills	Cross-Departmental	MDS003	Participate in Environmentally Sustainable Work Practices
Skills	Cross-Departmental	MDS004	Participate in Safe Work Practices
Skills	Cross-Departmental	MDS005	Provide Information and Assistance
Skills	Cross-Departmental	MDS006	Provide Visitor Information
Skills	Cross-Departmental	MDS007	Provide Service to Customers
Skills	Cross-Departmental	MDS008	Show Social and Cultural Sensitivity
Skills	Cross-Departmental	MDS009	Use Hospitality Skills Effectively
Skills	Cross-Departmental	MDS010	Use Hygienic Practices for Hospitality Service
Skills	Cross-Departmental	MDS011	Disability and Cultural Awareness
Skills	Cross-Departmental	MDS012	Giving a Positive Customer Environment
Skills	Cross-Departmental	MDS013	Handling Customer Problems
Skills	Cross-Departmental	MDS014	Handling Different Customer Behaviours
Skills	Cross-Departmental	MDS015	Understanding Customer Needs
Skills	Cross-Departmental	MDS016	Workplace Ethics
Skills	Cross-Departmental	MDS017	COVID-19 Awareness
Skills	Culinary	CLS001	Clean Kitchen Premises and Equipment
Skills	Culinary	CLS002	Handle and Serve Cheese
Skills	Culinary	CLS003	Maintain the Quality of Perishable Items
Skills	Culinary	CLS004	Model Sugar Based Decorations
Skills	Culinary	CLS005	Package Prepared Foodstuffs
Skills	Culinary	CLS006	Participate in Safe Food Handling Practices
Skills	Culinary	CLS007	Plan and Cost Basic Menus
Skills	Culinary	CLS008	Plan Catering for Events or Functions
Skills	Culinary	CLS009	Prepare and Model Marzipan
Skills	Culinary	CLS010	Prepare Food to Meet Special Dietary Requirements
Skills	Culinary	CLS011	Prepare Portion-Controlled Meat Cuts and Meat Products
Skills	Culinary	CLS012	Prepare Sandwiches
Skills	Culinary	CLS013	Prepare Simple Dishes
Skills	Culinary	CLS014	Produce and Serve Food for Buffets
Skills	Culinary	CLS015	Produce Appetisers and Salads
Skills	Culinary	CLS016	Produce Cakes
Skills	Culinary	CLS017	Produce Cakes Pastries and Breads
Skills	Culinary	CLS018	Produce Chocolate Confectionery
Skills	Culinary	CLS019	Produce Desserts
Skills	Culinary	CLS020	Produce Dishes Using Basic Methods of Cookery
Skills	Culinary	CLS021	Produce Gateaux, Torten and Cakes Produce Meat Dishes
Skills	Culinary	CLS022	Produce Meat Dishes
Skills	Culinary	CLS023	Produce Pastries
Skills	Culinary	CLS024	Produce Pates and Terrines
Skills	Culinary	CLS025	Produce Petits Fours
Skills	Culinary	CLS026	Produce Poultry Dishes
Skills	Culinary	CLS027	Produce Seafood Dishes
Skills	Culinary	CLS028	Produce Stocks, Sauces and Soups
Skills	Culinary	CLS029	Produce Vegetable, Fruit, Egg and Farinaceous Dishes
Skills	Culinary	CLS030	Produce Yeast Based Bakery Products
Skills	Culinary	CLS031	Transport and Store Food
Skills	Culinary	CLS032	Use Cookery Skills Effectively
Skills	Culinary	CLS033	Use Food Preparation Equipment
Skills	Culinary	CLS034	Use Hygienic Practices for Food Safety
Skills	Culinary	CLS035	Work Effectively as a Cook
Skills	Finance	FIS001	Process Financial Transactions
Skills	Finance	FIS002	Purchase Goods
Skills	Finance	FIS003	Receive and Store Stock
Skills	Food and Beverage Service	FBS001	Prepare and Serve Cocktails
Skills	Food and Beverage Service	FBS002	Prepare and Serve Espresso Coffee
Skills	Food and Beverage Service	FBS003	Prepare and Serve Non-Alcoholic Beverages
Skills	Food and Beverage Service	FBS004	Clean and Tidy Bar Areas
Skills	Food and Beverage Service	FBS005	Provide Responsible Service of Alcohol
Skills	Food and Beverage Service	FBS006	Provide Room Service
Skills	Food and Beverage Service	FBS007	Provide Table Service of Food and Beverage
Skills	Food and Beverage Service	FBS008	Serve Food and Beverage
Skills	Food and Beverage Service	FBS009	Buffet Service
Skills	Food and Beverage Service	FBS010	Carrying and Clearing Plates
Skills	Food and Beverage Service	FBS011	General Preparation
Skills	Food and Beverage Service	FBS012	Laying Tables
Skills	Food and Beverage Service	FBS013	Presenting Menus and Taking Orders
Skills	Food and Beverage Service	FBS014	Silver Service Techniques
Skills	Front Office	FOS001	Provide Accommodation Reception Services
Skills	Front Office	FOS002	Provide Porter Services
Skills	Front Office	FOS003	Provide Valet Service
Skills	Housekeeping	HKS001	Clean Premises and Equipment
Skills	Housekeeping	HKS002	Launder Linen and Guest Clothes
Skills	Housekeeping	HKS003	Prepare Rooms for guests
Skills	Housekeeping	HKS004	Provide Housekeeping Services to Guests
Skills	Housekeeping	HKS005	All About Housekeeping
Skills	Housekeeping	HKS006	All About Cleaning
Skills	Housekeeping	HKS007	All About Cleaning Bathrooms
Skills	Housekeeping	HKS008	All About Making Beds
Skills	Housekeeping	HKS009	All About Presentation
Skills	Security	SCS001	Hotel Security Awareness
Skills	Tourism	TOS001	Access and interpret product information
Skills	Tourism	TOS002	Book Supplier Services
Skills	Tourism	TOS003	Operate an Online Information System
Skills	Tourism	TOS004	Prepare Quotations
Skills	Tourism	TOS005	Process Travel-Related Documentation
Skills	Tourism	TOS006	Provide Advice on Australian Destinations
Skills	Tourism	TOS007	Provide Advice on International Destinations
Skills	Tourism	TOS008	Sell Tourism Products and Services
Skills	Tourism	TOS009	Source and use Information on the Tourism and Travel Industry