The Busy Managers Guide to Marketing

The Busy Managers Guide to Marketing introduces the basic concepts of marketing and some of the jargon so that the subject can be understood and implemented. It explains what marketing is; why marketing is important to your organisation; and, in simple terms, the marketing strategies and plans to achieve your objectives. It will help you to identify where you organisation is headed and enable you to measure your results, control costs and enhance your revenues.

Coverage also includes:

• how to conduct a marketing audit;
• the key components of a marketing plan;
• and separate chapters on service, quality and relationships, and international marketing.