Profiting From Great Service

SKU: 85353d3b2f39 Tag:


People often talk about adopting a client or service focus, but what does that really involve? ¬†Find out in the eBook “Profiting from Great Service”.

Product Description

The “Profiting from Great Service” eBook outlines how effective managers bridge the gap between culture, training and practical action to deliver consistent customer service excellence for a sustained competitive advantage.

A must-read for all:

  • General Managers
  • Service Managers
  • Executives
  • Department Managers
  • Supervisors
  • Owners
  • Revenue Managers