English Language for Telephone and Email

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$85.00

English Language for Telephone and Email Being able to communicate effectively in English by email and on the phone is important to the success of your job. This unit will give you the vocabulary and structures you need for everyday business communication.

Description

English Language for Telephone and Email Being able to communicate effectively in English by email and on the phone is important to the success of your job. This unit will give you the vocabulary and structures you need for everyday business communication.

This unit will cover:

  • Answering calls
  • Taking reservations by phone
  • Taking messages and transferring calls
  • Asking for clarification on the phone
  • Email applications
  • Email enquiries

The London School of English

With over 100 years’ experience, The London School of English has helped many thousands of people improve their English.  Whether for your work, study or just to feel more confident with the language.  The “English Language” for Hospitality series has been developed specifically for the hospitality industry, providing applied English Learning to assist you with your customer and internal communications.

Additional Information

Department

Cross-Departmental

Level

Languages

Themes